WTF!!! stUpid Peace family clinic.. (Alice) e nUrse... wah Lao... i dUn think i m in e wrOng lo.. bUt customser service strategies... "cUstomer is alwaeys right" F*** she is e one doing e wrong claim.. n nOw she is calling us tO print out e billing history to her..? OMgOsh.. yes, we can.. bUt not NOW RIGHT... She wants it nOw.. was wad came out frm her mouth.. shit her ahh.. u think we only dO stUff like tt 4 ya clinic..? cOme on.. we have bUnch of ppl 4 us to deal with.. we r noT suPerman.. nOr wOnderwoman.. sOOoo mission impossible.. wad piss me off emost is when she says: U dun think i m new here n u can bully me.. i can complain u to ya bOss, tell me hU is he/ she...? give me your name.. ya FULL name hOrx.. " ahh.. wad sia.. i wun budge toO.. cOs i think she is far toO much.. i said:"gO ahead, my bOss is karen Ong, my name is.. Priscilla Lim.. ** ** upon tt i wish to repeat tt.. u cant have ya billing history NOW.. it's impossible.. sOrry. " n she hang up my phOne!!!!!!!!!!!!!!!!!!!!!!!! i jUx cant tolerate ppl tt slam down e phone.. aRgh! i m sOOooo innocent.. being in e service line is nOt easy.. haiz.. i have lOst.

ALICE! i wun forgive u.. u think u r only one tt is being hired ytd...? come on.. there r hundreds of ppl put there tt r employed ytd.. wad is e big fuck bout tt.. I M NEW TOO! i cried.. cOs i feel bad.. being accused n nOt being able to stand up 4 my right... =( nOt b cOs i m sad, scared... it's be cOs.. i feel helpless.. nOt able to speak up.. have to swallow my anger n carry on..

at tt point of time.. u cross my mine.. bUt i'm afraid tt u will find me a nuisance(dUnno hOw to spell) u might think tt i m crying over small matter.. i m badly hurt by her words.. her tone.. her manner.. she make me feel so.. alone.. feel insulted.. i drop e idea of msging u.. again.. i msg billy instead.. *feel mUch better*

where r u when i need u mOst...? will u be there 4 me..? with me...? ya simple "hi" is enuff to make my day~... but u were not there 4 me..

u knOw.. ppl once said.. "u nv try u nv knoe.." i tried.. i tried my very best to tok/msg him.. but e conversation jUst wun last lOng.. haiz.. u enter my life... leaving a memory behind.. a scar...
-_-"